Under the General Data Protection Regulations (GDPR) we need to let you know how we handle your data. Our privacy notice is provided below, if you have any questions about this notice then please do contact us at: info@thebluedoorpractice.com

Summary

We handle your information to make referrals to Blue Door Consultants, which may include referral letters, reports and any other information you share for this purpose. Your Blue Door Consultant will provide you with their own Privacy Notice, letting you know their own procedures for looking after your information.

The Blue Door Practice will keep the data required to process and invoice your sessions with Blue Door therapists (e.g. name, contact details, payment details, consent to this privacy notice on file for administration purposes).

In terms of the other provisions under GDPR we would like to assure you that The Blue Door Practice safeguards any information you provide (in accordance with robust document security practices) and you have the right to access, correct or request the deletion of the information we hold. The legal justifications for processing your information rely upon the principles of consent and legitimate interest.

Personal information that may be collected about you

General information (retained by The Blue Door Practice before and after the referral to a Blue Door Consultant):

• Name

• Telephone number

• Email address

• Payment information

 Information that might be relevant to the referral:

• GP Information

• Date of birth

• Gender (or preferred identity)

• Medical and psychiatric conditions

• Prescribed medication

• Therapy history

• Emotional & psychological issues

• Relationships: parents, siblings, children, partners

• Occupation, employment, education

• Racial or ethnic origin

• Religious or other beliefs

• Offences and alleged offences.

Why we collect this information about you

We collect this information to make sure that we can provide you with an appropriate referral to a Blue Door Consultant and to support the ongoing therapy sessions.

Sharing your personal information

We will share your personal information with a Blue Door Consultant in the process of making the referral to them. We do not share your information with anyone else, unless you ask us to do so. 

Storing your personal information

Your contact information may be stored in the cloud and accessed on a mobile phone and a computer system. The cloud and all the devices that have access to it are protected by encryption and local passcodes.

Any information that is more detailed, such as GP referral letters or any other documents that contain confidential information (the GDPR calls this ‘special category data’) will be saved on a secure cloud based storage system with end-to-end encryption and additional password protection. Hard copy documents will be kept under lock and key in a locked building.

In making the referral to a Blue Door Consultant special category data will be transferred to the consultant via an encrypted email service and all hard copy documents will be passed directly to them. Please refer to your Blue Door Consultant’s privacy notice for the way in which they continue to handle your data.

Your general contact information will be stored by The Blue Door Practice for up to six years from your last contact with us and is then securely deleted.

Your rights under the GDPR legislation are:

– To be informed of what information we hold (as set out in this privacy notice)
– To see the information we hold about you
– To rectify any inaccurate or incomplete personal information
– To withdraw consent to us having your personal data
– To request your personal information to be permanently erased
– To have access to data portability
– To decide on any automated decision making or profiling that uses your data
– To object

If you would like to know more about the information that we hold; to see a copy of that information; to rectify or amend that information; to withdraw consent; to request that your personal information is deleted; or to transfer your personal information to another professional please email us at:

info@thebluedoorpractice.com

If you wish to object to the way that we use your personal information and are not satisfied with our response you have the right to complain to the Information Commissioners Office (ICO) without prejudice:

http://www.ico.org.uk

The Blue Door Practice does not provide information to, any service that carries out profiling or automated decision making.

Lawful Basis:

These rights do not mean that in every case they can be observed and there may be occasions where they may be overridden by a legitimate need to process your information.

Accordingly, the legislation requires us to let you know the ‘lawful basis for processing’ your data. These are legal terms that have specific definitions that can be found on the Information Commissioners Office website http://www.ico.org.uk.

The following represents the lawful bases for using your information in our work together:

• Consent

• Legitimate interest

In addition the following categories (again, a legal term) apply to our processing your ‘special category data’:

• Explicit consent

If you have any questions at all about how the GDPR works in practice during your relationship with The Blue Door Practice then please do not hesitate to ask.

We review this Privacy Notice regularly, it was last reviewed September 2023.